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A year of progress: Enhancing client experience with LRQA

LRQA CEO, Ian Spaulding, reflects on an exciting year of progress within the business.

In the below video message, Ian Spaulding shares how LRQA is advancing digital transformation to improve client support and service delivery.

The video highlights key innovations, such as the upcoming launch of the MyLRQA client portal, through which clients will have seamless access to all LRQA services in one place. EiQ, our enhanced supply chain management software, now includes new environmental insights to provide greater value. Additionally, our redesigned global websites – available in 32 local languages – alongside webchat functionality and a dedicated Client Success team, ensure more intuitive, real-time assistance is always within reach.

Discover how LRQA’s digital innovations are helping clients stay ahead in an increasingly complex world.

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