LRQA Worker Surveys
Amplify the voice of your workforce
Empower your employees with insights for better decision-making
The LRQA Worker Survey tools are designed to help organisations capture invaluable insights from their workforce, driving improved business performance and sustainable growth. By gathering feedback directly from workers, our survey tools offer a holistic view of their experiences, sentiments and well-being. This enables businesses to enhance operational transparency, make informed decisions and proactively manage labour related risks. With over a decade of experience and millions of workers engaged, LRQA is a trusted partner for global brands looking to understand and amplify their worker's voice.
Standardised survey tools developed by LRQA
Worker Sentiment Survey
Designed to gauge overall worker sentiment and well-being, this tool focuses on areas such as communication, workplace equality, and health and safety provides a comprehensive view of employee experiences.
Labour Risk Survey
Addressing labour related challenges head on, this survey is structured around the 11 International Labour Organization's (ILO) forced labour indicators, helping identify risks like exploitation, deception, or retention of identity documents.
Grievance Mechanism Survey
Based on the UNGP (United Nations Guiding Principles) criteria for grievance mechanisms, this survey ensures effective channels for workers to raise concerns and feedback, promoting a fair and transparent working environment.
Critical Issues Survey
Developed around 10 ERSA Responsible Sourcing Assessment critical non-compliance categories, this survey allows businesses to identify and respond to key areas of concern, ensuring continuous improvement and compliance.
Specialised worker surveys
We also offer specialised survey tools designed for specific supplier groups and assessment scope.
Nike engagement and wellbeing survey
LRQA acts as Nike vetted EWB third-party survey partner for deployment helping apparel suppliers understand employee engagement with a survey tool designed by Nike. This is recommended for clients with apparel factory partners seeking an industry-specific survey for representative insights.
360 engagement survey
Designed by LRQA sentiment analysts with 60 questions in 12 dimensions, this survey helps to perform a comprehensive well-being data analysis on suppliers' workforce at the worker and supervisor levels. This is recommended for clients seeking in-depth improvement insights on worker engagement solutions from strategic suppliers.
Why work with us?
On-the-ground expertise
With over 10 years of experience in strategic survey design and deployment, our team of experts have amassed a depth of insight, offering reliable insights to enhance your business operations.
Data-driven decision making
Our surveys have engaged millions of workers globally, generating over 10 years worth of data points in many languages. This global reach enables us to provide diverse, accurate and region-specific insights.
End to end support
From planning and deployment to result interpretation, our services are designed to support every stage of your worker survey programme. We offer customisable solutions and versatile deployment models that align with your business needs.
Trusted partnerships
As a founding member of the WEST Principles for Worker Engagement and a preferred partner for global industry groups, LRQA is deeply embedded in worker communities, ensuring surveys are culturally sensitive, effective and trusted by participants.
Frequently Asked Questions
What is the purpose of the LRQA Worker Surveys?
The LRQA Worker Surveys provide businesses with insights into the working conditions, sentiments, and well-being of their employees. This enables organisations to understand their workforce better, improve working environments and ensure compliance with ethical standards.
How is the survey deployed?
Our surveys offer versatile deployment models, including onsite, remote and hybrid methods to suit different business needs. Whether conducted in person or through digital channels, the survey can be tailored for maximum worker engagement.
How are survey results presented?
LRQA offers both standalone reports and dynamic dashboards to present survey findings. These reports include benchmarking, score analysis and response breakdowns by demographics, providing clear and actionable data.
Can the survey be customised?
Yes. LRQA provides extensive customisation options to fit your business needs, including survey design, delivery models, and report formats. We can adapt our standardised survey tools or create brand new surveys to suit your objectives.
What kind of insights can we expect from the survey?
The LRQA Worker Survey captures comprehensive feedback from workers on various aspects such as workplace well-being, labour conditions, wages, and safety standards. The insights derived from these surveys help businesses identify key areas for improvement, enhance compliance with ethical standards, and increase productivity, through a satisfied and engaged workforce.